It is prudent for all users to protect their computers by installing anti-virus, malware scanning software, personal firewalls, etc., regardless of what the system is used for. This is not a requirement from WorkPool’s perspective, but rather good practice to protect your computer. It is the user and the IT department/provider’s responsibility to install and maintain this software.
Depending on what operating system you use and what the computer is used for, different details will apply. Please also keep in mind that the WorkPool application runs on a server with all users accessing the system via an Internet browser that runs on their own computer. These environments are separate, meaning if one gets infected with a virus it does not mean that the other environment – or other users accessing the same server – are infected as well.
WorkPool User Computers (desktops, laptops, tablets etc):
Users access the WorkPool server via their Internet Browser, meaning that for the purpose of virus scanning, WorkPool can be thought of as a normal website. Since there is no WorkPool software running on the user’s computer, the only way they can be infected would be by opening/downloading an infected file, e.g. an email attachment, which was stored in WorkPool. Having an up to date virus scanner on the user’s desktop will mitigate this risk, and is therefore recommended for any desktop system.
Linux-based WorkPool servers:
Most of our WorkPool Servers run on a Linux operating system. While Linux is not immune to viruses, Linux servers have proven to be less susceptible to viruses and malware – especially when running with no graphical user interface (like we require for WorkPool servers) – and require far less maintenance to remain secure. As common viruses and malware specifically target Windows networks and systems, a virus scanner on a Linux-based WorkPool server is not commonly required.
If you have a virus scanner that does cater for Linux servers however, and would like us to configure it on your server, please let us know so that we can look into this for you. Please note however that while we are able to assist with the installation and configuration of a virus scanner, it would at all times be your own responsibility to monitor and maintain it.
A note on the WorkPool cloud:
Part of the WorkPool cloud offering is that we secure your server from risks such as malware and malicious attacks. The systems that we have in place – such as enterprise-grade firewalls and monitoring solutions – effectively eliminate most attack options on hosted WorkPool servers, meaning nothing is able to get in and jeopardize your data. As there is also nothing being executed on the WorkPool server itself, there is typically no risk of virus or malware attacks on the server, and therefore no real need for a virus scanner on the Cloud solution.