Client Relationship Management
In today’s information economy, it has become essential for both businesses and professionals to ensure that all customer-related information and communication is documented, protected and easily retrievable from a single, secure database; hence the growing popularity of Customer Relationship Management (CRM) tools.
The successful, practical application of CRM tools in business, however, remains a challenge. Traditional CRM packages have proven to be fundamentally flawed in practice, since they provide a solution which is detached from a person’s daily operations and his/her delivery process to the client. This deficiency forces many organizations to run multiple independent systems, which often only frustrates staff and increases administration.
WorkPool provides you with a refreshing new solution which allows you to manage relationships as you would workflow! Provide an improved, more professional and more efficient service to your clients with workflow, communication and business processes built around CRM principles!
- Quick and easy access to all client information within one or two mouse-clicks to provide a proper one-stop service. Update any client with the latest information on all tasks or activities within seconds.